FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 12-24 HRS production time for your order to ship out, average shipping times are 2-4 days.
Tracking numbers will be updated IMMEDIATELY after your order has been SHIPPED. If you don't have a tracking number after 1-2 business please email us at GillionaireGirlsClub@hotmail.com

I am not in love with my order, can it be returned? What if there is an issue?
Please email GillionaireGirlsClub@hotmail.com

I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address GillionaireGirlsClub@hotmail.com

If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to GillionaireGirlsClub@hotmail.com and we will be happy to assist you in any way we can.

CAN I MAKE CHANGES TO AN ORDER?

Typically once the order is placed there can be no changes, however, if you email us in time and we can make the correct changes we will but there is no guarantee.

GillionaireGirlsClub@hotmail.com

HOW LONG DOES MY ORDER TAKE TO PROCESS?

Upon receiving your order confirmation email notification, your order can take between SAME DAY to 12-24 HOURS to process and ship (excluding weekends and holidays). Please note that during special promotions or sales, processing can take between 2-3 business days due to an influx of orders.

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Shipping times are dependent on your selected shipping method and delivery location. Please allow 2-5 business SHIPPING days for standard domestic shipments and 7 – 12 business days for international standard to be received.

WHAT IS THE RETURN AND EXCHANGE POLICY?

We offer a Satisfaction Guarantee on all orders. If your order does not exceed your highest expectations please email GillionaireGirlsClub@hotmail.com to see how we can correct any satisfaction issues.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Gillionaire Girls Club accepts PayPal, Visa, MasterCard, American Express, Discover,  Apple Pay, and klarna. All transactions will be processed in USD.

WHAT MAKES Gillionaire Girls Club  PRODUCTS DIFFERENT FROM OTHER EYELASH BRANDS ON THE MARKET?

• We offer high quality lashes that compliment ALL eye shapes.
• We have LashUNDIES The ONLY individually served bottom lashes on the market, You will not find them like this anywhere else!!
• We pride ourselves on staying innovative, constantly designing new lash styles and accessories while staying timeless.
• We only use the highest quality materials for our lashes. Our synthetic (faux) fibers are made in Korea and the lash is handmade in Indonesia. Our human hairs are sourced ethically within Indonesia. 
• Our packaging is high end and one of a kind!! It made to store & protect your REUSABLE lashes. 

HOW DO I APPLY FALSE EYELASHES?

1. Carefully remove first lash from lash tray.
2. Hold the lash against your lash line to measure the length of your eye. 
3. Trim the lash strip where it extends from your outer corner. 
4. Apply mascara (optional) 
5. Apply lash adhesive along the lash band and allow glue to sit for about 40 seconds or until glue becomes tacky.
6. Use tweezers, eyelash applicator or hands to place lashes as close to your natural lash line as possible, start from center, then inner and outer side.
7. Apply mascara (optional) and/or apply liner to fill in any gaps.

HOW MANY TIMES CAN YOU REUSE A PAIR OF FALSE EYELASHES?

Gillionaire Girls Club lashes are individually handcrafted and made to last through multiple wears. General use will 10+ uses on average. Well maintained lashes will yield 18+ uses. (TIP: Whenever you "undress" your eyes, remember to (1) gently remove the glue from your false lashes with makeup remover and (2) Store them back in their tray to maintain their natural shape.)

HOW DO I REMOVE MY FALSIES?

There are a couple of basic ways to remove your lashes, and tugging is NOT one of them! 

1st, try removing one false eyelash by securely holding the lash at its base and, beginning at the outer corner, gently pull the lash towards the direction of your tear duct. Repeat this process with the other eye. 

Your false lashes should come off without much effort or discomfort when the lash is applied properly and not applied to your natural lash. 

If you are having slight difficulty with your lash removal, simply dab a non-oil based makeup remover onto the lash adhesive along your lash line with a cotton swab.

 After the adhesive has fully softened, lift the outer corner of the lash band and gently pull the lash inwards towards your tear duct.

WHAT IS THE BEST REMOVAL FOR THE LASH ADHESIVE?

Waterproof makeup removers or makeup removers with an oil base are the best way to remove excess lash adhesive from your eyelids.

HOW DO I CARE FOR MY FALSIES?

Gillionaire Girls Club  products are made for multiple uses but to ensure the longevity of your lashes here are a few tips to care for your lashes:

1. Remove glue buildup after 3 – 4 wears. This can be done by holding the lash by the base and gently peeling off the excess glue with your fingers.
2. When applying mascara, try to apply mascara to the natural lash first and not to the false lash. This will prevent build up and lengthen the longevity of your false lash.
3. Store lashes in their original tray or in one of our lash cases to maintain the lashes shape and keep them clean.

CAN I GET MY FALSIES WET?

House of Lashes are handmade out of 100% human hair or synthetic blend. 

With our fluffy MINKS, once it gets wet, it is hard for it to maintain its curl and shape. However, we have a tutorial on how to reshape your real mink lashes.

For our synthetic blend lashes, some may withstand water however we do NOT recommend our lashes being fully submersed.

CAN I APPLY MASCARA ONTO MY FALSE LASHES?

Applying mascara to your false lashes is optional because no mascara helps you get more use out of your falsies. However, adding mascara gives you a more dramatic effect.

WILL THE FALSE EYELASHES HARM MY OWN LASHES?

No. When false eyelashes are (1) applied correctly with the proper adhesive and (2) removed safely and gently, there is no harm done to your own lashes. In fact, lashes have shown to become healthier from wearing false eyelashes because it replaces the need to wear mascara or curl your eyelashes.